Privacy Policy

Last updated: [16th October 2025]

At Total Print Solution (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information you provide to us through our website and related services.

1. Information We Collect

We may collect personal information directly from you when you:

Complete an order form on our website
Log a service call or contact our support team

The information we collect may include:

Your name
Company name
Contact details (such as email address, phone number, and address)
Equipment details (for service requests)
Any other information you choose to provide

2. How We Use Your Information

We use the information you provide to:

Process and manage your orders
Provide customer and technical support
Maintain service records
Communicate with you regarding your account, service, or inquiries
We do not sell, rent, or share your personal information with third parties for marketing purposes

3. Data Storage and Security

We take reasonable measures to ensure that your personal information is stored securely and protected from unauthorised access, alteration, disclosure, or destruction. Access to personal data is limited to employees or contractors who require it to perform their duties.

4. Data Retention

We retain your information only as long as necessary to fulfil the purposes for which it was collected or as required by law.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond to all such requests in accordance with applicable privacy laws.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised date indicated above.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

TOTAL PRINT SOLUTIONS

Unit 7, Nambawan Delite Centre

Prince Philip Highway

Honiara, Solomon Islands

Email: sales@tps.com.sb

Phone: +677 27313